Georgia-Pacific Chemicals Home >>
DMC Admin Login >>
Home
Catalog
Shopping Cart
Ordering
Contact Us
About GP-DMC
 

ORDER PROCESSING AND SHIPPING

All items in-stock are processed for shipment same day if order is placed by 4:00 EST. Unless otherwise specified, your items will ship via Fed Ex ground shipping. Ground shipment usually takes 3-7 business days depending on shipping destination. A confirmation email is sent once your order is placed as long as you provide a valid email address. Once an order is shipped customers will receive an email with tracking information on their shipment. Out of stock items or back orders will be shipped out within two (2) weeks of placing order. If an item is placed on back order we will provide you an email with instructions on how to cancel the order. If you do not prefer to wait on the back order to be shipped.

CANCELLATION POLICY
Orders placed and submitted on www.GP-DMC.com are considered final once placed. To obtain a refund please refer to the section below.

RETURNS
You may return most new, unopened items within 30 days of delivery for a full refund of the product cost. All items must be in their original, unopened packaging. GP will only pay the return shipping costs if the return is a direct result of an incorrect or defective item. Refunds / Returns will not be issued for:
• Any item that is returned more than 30 days after delivery
• Any item that has obvious signs of use
• Any item not returned in the condition it was received

Customers must call customer service @ 1-800-747-7899 to obtain a Return Merchandise Authorization (RMA) number.

Return merchandise with RMA number to:
Georgia-Pacific Marketing Services
RMA Number
2871 McCollum Pkwy
Kennesaw, GA 30144 USA

EXPORT RESTRICTIONS
The Dispenser Store will ship to United States, Mexico, and Canada only.
DOING BUSINESS AS
Op5, Inc. A.K.A. Georgia-Pacific Marketing Services
2871 McCollum Pkwy
Kennesaw, GA 30144 USA
T: 770-792-0767
F: 770-792-6027
E: customerservice@opfive.com

 
Terms of Use | Privacy Notice | Your California Privacy Rights | Product Catalog | Home